FAQ

Frequently Asked Questions

What are espadrilles?

The espadrille is a traditional shoe which has been popular for many centuries. This lightweight shoe made of jute rope and woven cloth, origination from Spain, was already worn in the thirteenth century by the infantry of the King of Aragon. The name “espadrille” derives from "esparto", a reed that was originally in use to make the soles.

How to clean an espadrille?

It's really easy, just place your hand inside the espadrille and brush the canvas with a little water and sope. Let the espadrilles dry in the shade.

My espadrille is tight, is it the correct size?

Yes, because when you've worn your espadrilles during a few hours, they will take the shape of your foot, rendering the experience very comfortable.

If I have not chosen the right size, how to replace my purchase?

Please check our return policy at this link.

How long does it take to send me my espadrilles?

We send your espadrilles on the day of receipt of your order or at the latest the next day.

How long does it take to arrive?

See our shipping chart, the time delays and prices are indicated in detail.

How is it being shipped?

We use an air service, called "Expedited", when mailing your espadrilles.
If you wish to receive them more quickly, please contact us to explore other available options (Express Mail, UPS, FedEx).

Do I have to pay customs charges?

Espadrillestore takes care of all customs fees in Canada and the United States. For all other countries, please check with your local custom office.

How do I return my order?

To return your espadrilles, please follow this link.